Privacy Policy

Last updated: July 31, 2025

At Sundesigns Graphic Design Solutions, we take the protection of your personal information seriously. This privacy policy explains what information we collect, why we collect it, and how we use it, in compliance with Quebec’s Law 25 and Canadian privacy legislation.

1. Collection of Personal Information

We may collect the following personal information:

  • First and last name

  • Email address

  • Phone number

  • Company name

  • Billing and payment information (e.g., billing address)

  • Any content or files you provide to us for project completion

This information is collected when:

  • You contact us via our website, by email, or by phone

  • You fill out a contact form or request a quote

  • You make a purchase or payment

2. Use of Personal Information

Your personal information is used solely for the following purposes:

  • Responding to your requests and providing our services

  • Managing billing and payments

  • Communicating with you regarding your projects or our service offering

  • Complying with legal and tax obligations

We never sell your personal information to third parties.

3. Sharing of Personal Information

Your information may be shared with:

  • Third-party service providers (e.g., web hosting, secure payment gateways, communication tools), but only as necessary for service delivery

  • Regulatory authorities if required by law

Some of these service providers may be located outside Quebec or elsewhere in Canada. We ensure that adequate protective measures are in place in compliance with applicable laws.

4. Retention and Protection of Personal Information

We retain your information for as long as necessary to provide our services and to comply with legal obligations.
Your data is stored on secure servers, and we implement measures to prevent unauthorized access, loss, or disclosure.

5. Your Rights

In accordance with Law 25 and Canadian privacy laws, you have the right to:

  • Access your personal information

  • Request corrections to your personal information

  • Withdraw your consent at any time

  • Request the deletion of your personal information when permitted by law

To exercise these rights, please contact us by email:
joanne@joannesunde.ca

6. Privacy Officer

The person responsible for personal information at Sundesigns Graphic Design Solutions is:
Joanne Sunde
joanne@joannesunde.ca

7. Transfers Outside Quebec

As part of our services, some personal information may be transferred or stored outside Quebec, including when our service providers (hosting, analytics, payment solutions) are located elsewhere in Canada or internationally. We ensure these providers adhere to comparable data protection standards.

8. Changes to this Policy

We may update this privacy policy as needed. The most recent version will always be available on our website.